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A counterpoint to all those franchise myths & misperceptions

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Don't believe all the propaganda about buying a franchise.
Franchise startups do NOT have a better chance of success than independent startups.
Franchisors may also silence failed franchisees so they can't tell their story.
Buying a franchise has become a financial & emotional disaster for many.



Scammer Selling Fake "Return A Pet" Franchises

A man on supervised release for investment fraud did it again, conning people out of $500,000 by selling sham "Return-A-Pet" franchises.

According to the indictment, Stein told his victims: "'The concept is simple. For a one-time fee of $20, a pet's owner gets a lifetime membership to the service, and when someone finds the lost pet, he or she calls the toll-free number on the tag. Telephone operators are on call around the clock, seven days a week, to contact the pet's owner and return the animal.'"

Stein sold his "distributorships" for upfront fees of $5,000 to $50,000, and sold them to victims as far away as Texas, Georgia, Kentucky, North Carolina, and South Africa, "often falsely identifying himself as Robert Philips," prosecutors said.

In its statement, the U.S. Attorney's Office added: "Stein was publicly interviewed by a Wall Street Journal reporter in 2004, and on the television program 'American Greed' in 2008, concerning an investment fraud scheme he operated in Nevada for which he was previously convicted. In the interviews, Stein described how he had lured investors into believing that his business was legitimate by, among other things, paying people to give phony, 'wonderful' references - similar to his alleged operation of Return-A-Pet. In the Wall Street Journal interview, he stated it's all about the packaging and the picture that you paint for them - the image, all about the dream you're making for them.'"

Full story

 

Failed Atlanta Bread Franchises Cost Taxpayers Millions

Franchisees sometimes obtain loans guaranteed by the Small Business Administration.

That's what many Atlanta Bread franchisees did -- and some of them failed.
The cost to taxpayers: $5 million.

Atlanta Bread is the story of a franchise which grew large then shrank.
Franchisees were among its casualties.

Read more

 

Current Conditions, Outlook Dim for Franchises

Business is currently lackluster and unlikely to improve much going forward, according to an August survey of 134 executives representing both U.S. franchisers and franchisees. What’s more, they say conditions today are significantly worse than they were just a few months ago.

Slightly more than a third of respondents said business conditions were “somewhat poor,” up from about 20% who said the same in a March survey that polled 370 franchiser and franchisee executives, the IFA reports. Roughly 25% said conditions were “somewhat good” in August, down from 31% in March.

Franchise leaders noted that limited access to credit remains a major problem. Nearly two-thirds of those polled in August – 64% — reported “no improvement” in this area in recent months, up from 62% who said so in March. Looking forward, just 27% said they expect to see “moderate improvement” in credit access over the next 12 months, compared with 49% who said this in March.

http://blogs.wsj.com/in-charge/2011/09/01/current-conditions-outlook-dim-for-franchises/

 

Disgruntled Franchise Owners Who Complain May Be Attacked By Other Franchisees

Franchisees who speak negatively about the franchise may find themselves being attacked not only by the franchisor but also by other franchisees.

Why they complain:

  • As many as 50% of new franchises may fail within the first two years.
  • People who buy a franchise thinking they'll "be their own boss" find out it can be far different.
  • They discover the lies they were told were, in fact, lies.
  • Financial disaster -- losing life savings, going into debt, possibly facing bankruptcy.

 

However, a disgruntled franchisee who says anything negative about the franchise will probably find him/herself verbally attacked -- sometimes viciously -- by other franchisees.  They do so because they fear it will harm their business.  Many franchisees have a goal of eventually selling their franchise--and they fear negative comments will hurt their chances of selling.  The franchisees become, in effect, agents of the franchisor in attempting to discredit complaints and the person making them.  And they can be quite nasty.

Here's a story from Australia but it applies to franchises everywhere in the world.

 

Kumon Franchisee Terminated, Sues

A (former) franchisee of Kumon Learning Centers has sued, seeking half a million dollars for wrongful termination. She also seeks punitive damages in the millions for emotional distress.

According to a published report, she had taken over a franchise which had failed twice and, after ten years, managed to turn it around. Six months after her franchise renewal, she was summoned to the franchisor's headquarters city, Teaneck, NJ. She was met in a motel room by a Kumon employee who, reading from a paper, told her that her franchise was terminated.

The story

Franchisors love to sell the "be your own boss" propaganda.
What they neglect to mention: Your business could suddenly and unexpectedly disappear.

 
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"Be Your Own Boss"
You may have heard it: "Buy a franchise and be your own boss!" Don't believe it! Here's an example of contractual restrictions placed on CertaPro Painters franchisees. Pay particular attention to the legal restrictions--the franchisee is placed at a great disadvantage.

Did They Lie To You?
If a franchisor or its sales person lies to you about the franchise, you may have cause to sue for misrepresentation.

Here's A Great Place To Find Franchise Documents
The California Department of Corporations maintains a database of filings from corporations (including franchises) which operate in California. Use the search page to find things like FDD's, franchise agreements, financial statements, etc.